Energy Advisor Vacancy – Nishkam Civic Association
An exciting opportunity has arisen to support Nishkam Civic Association as part of the B:CAN Energy project in Birmingham. Nishkam Civic Association is a key member of BCAN and delivery partner for the Energy Redress Scheme, delivering energy Advice & Advocacy services and further developing capacity of beneficiaries with a greater focus on self-help and energy literacy across the locality in particular within marginalised communities.
This will be achieved by working closely through outreach work with community in community locations and the Nishkam Centre creating a sustainable Energy Support Hub.
The main purpose of the Energy Advisor role is to provide:
- Advice and support covering a range of Energy related issues and high-level energy advice and case management
- Undertake mandatory City & Guilds training (level 2 or 3)
- The role will in entail providing advise via:
- Home energy assessment/advice visits
- In-depth in person advice appointments
- Light touch advice – offered at workshops and events
- Telephone/virtual advice appointments
- Engagement and outreach work to connect with communities
- Liaise and coordinate with community locations/organisations to undertake outreach work
- Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies both external and internal such as Community Safety Net and South Asian Family Support Hub.
- Build on existing partnerships to help vulnerable people impacted by fuel and cost-of-living crisis.
- Manage and deliver a caseload of energy advice related Casework as appropriate which includes:
- Case management
- Complete application forms accurately Online and offline.
- Supporting client by signposting for additional support needs to ensure a comprehensive approach
- Demonstrate measurable energy and financial savings made by households as a result of advice and impact on clients through pre and post surveys and case studies
- outcomes achieved as per project processes and regular project reporting
- Ensure that all casework conforms to NCA’s Office Manual and Quality assurance.
- Accurately record advice given onto CRM system and reporting of all deliverables as required by management and funding requirements.
- Ensure on target delivery
For further information or to apply for this position, please visit Nishkam Civic Association
